When people project their thoughts along what even we greybeards no longer call the Information Superhighway, nuance and subtlety seem to get left behind in the parking lot. Our opinions and responses, even with regard to the most complex ideas and issues, are reduced to brutally opposed binaries: for vs against, men vs women, Left vs Right, us vs them, good vs evil. We act as though each of us is all one thing or another, as if where we stand on any issue completely defines who we are.
Conceptual binaries are, of course, an essential part of our human mental equipment, but they’re far from being the whole toolkit. Nothing, to coin a phrase, is all black or white. The world is a messy, complicated place, infinitely varied in all its aspects, and human beings are evidently the messiest and most complicated things that exist in it. Binaries, therefore, useful though they are for the operations of logic, cannot even begin to describe us. Binaries are just endpoints on the spectrum of all possible measurements some physical, economic, social or psychological variable. Sometimes we can look at these variables as being made up of relevant binaries added together in different proportions, the way you get varying shades of grey by mixing black and white in differing proportions. But however it is these intermediate positions are defined or arrived at, most of us – when offline, at least – are willing to acknowledge their existence. We don’t normally think of the world and its inhabitants as being all one way or the other, with nothing in between: not unless we’re idiots, or fanatics.
But when we get on the internet, and particularly (though by no means exclusively) on social media, all that subtlety and nuance, all those insights into how complicated life is, how conflicted people are, how difficult and often illogical our behaviour and in particular our moral choices can be, and how much allowance for all this one should make when dealing with others – all these suddenly seem to vanish. If anyone disagrees with us, they’re The Enemy, to be opposed, argued with, trolled, gulled, ridiculed, insulted and beaten back into the digital undergrowth with every resource at our disposal. We scarcely notice that in projecting this kind of extremism on to our opponents, we make extremists of ourselves too; by pushing them into one corner we inevitably force ourselves into the opposite one, and never even notice that we’re doing it.
As someone who does most of his communicating these days through the internet, I have had reason to think a lot about this. Most of my thinking so far has centred on the frailties of human nature, particularly my own, and I am happy to report that, by trying to understand those I communicate with on the internet better as people, I have become a less argumentative (and at times abrasive) interlocutor than I used to be. But I’m no saint, and am still liable to lose my equanimity from time to time when confronted by people with whom I disagree, especially if they lack what I regard as courtesy or are trying to sell me something.
More and more often, though, I’m beginning to wonder whether these polarities and divisions, these regular online revelations of what must surely be our worst selves to the whole wide world, are entirely our fault. I am becoming convinced that the playing-field on which we perform, like the buttress inside an Eton fives court, is affecting the rules of the game.
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How could that be? Here is what I think may be the matter.
Computers and the internet are products of digital technology, and digital technology is based on binary logic: ones and zeroes. A computer is basically nothing but a huge arrangement of switches, and each of these switches can have only two positions: ON and OFF – or, as it might be, 1 and 0, or YES and NO. All the logical operations of a computer, even the most complex and abstract, are nothing but a series of brute binary choices: this way or that way, accept or reject, true or false, yes or no. No middle ground.
Is it coincidence, then, that our surrender to computers and the internet seems to have made us start thinking of all human questions in terms of reductive binaries, just as all problems are reduced, inside a computer, to a series of Boolean logical functions? Is it too big a stretch to think that the apparent inevitability of either total disagreement or total agreement that we find on the internet – this idiot tendency to view everything in the world as a collection of binary qualities or traits – good or evil, Left or Right, for or against – is at least partly determined by the very structure of the machines we use and the specific, highly reductive logic by which they operate? Is it possible that much of the disagreement and misunderstanding that arises when people communicate via the internet could be arising, somehow, from the very digital infrastructure that makes it all possible?
And will it get worse as digital technology infiltrates every aspect of the world we live in? In some countries (though not, of course, in dear old Ceylon) the infiltration is almost complete. What kind of monsters shall we have become by the time it is fully accomplished? Will civilization itself still be left standing? Look at how divisions in politics, society and the global community of nations have accelerated and been exacerbated since the internet became a public utility. Look, for God’s sake, at what has happened to the United States of America...
I am neither a philosopher nor a computer scientist. If some member of either profession – or, for that matter, any profession – could suggest a mechanism by which this digital duality might be transmitted from the infrastructure to its users, I should be very grateful indeed. And if they can show me why it can’t – show me, that is, where I am wrong, and set me straight – I would be more grateful still. Only try not to make your argument too straightforwardly black and white, or coming over the internet as it probably will, I am all too likely to disagree, reject it, and insult you into the bargain.